User Review and Ratings





$57 Adult & Senior Ticket ($5.99 Savings), $32 Child
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Nils, Mannheim, Be Posted Oct 11, 2017The trips were very informative and fun as well. On the Night Tour and most of the Day Tours we had Kristina as our guide. She does a really great job and we had very nice trips with her. Especially the Night Tour she and the driver organised was perfect with great timing so we were able to watch the sunset of the bay. One remark to further improve the service: Please make sure it is possible to get the red/blue line or vice versa at the start/end point when transferring. One time we missed the other line by 5 minutes and had to wait for 1 hour before the next bus arrived.
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Carlos, Eunice, NM Posted May 14, 2017We rode the bus in San Francisco for 3 days and had a great time. Chuck was an awesome tour guide. The last day of our stay we went to Sausalito and Russel drove the bus and gave the tour. Russel was an awesome guy and very funny and comfortable. Would definitely do it again.
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Tamer, Riffa, Manama, Bahrain Posted Jul 11, 2016It was an amazing experience. It really works 2 days upgraded to 3 days pass. Thanks a lot
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Binal, Surat, Gujarat, India Posted May 27, 2016It was a wonderful experience.
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Stephanie, Austin, TEXAS Posted May 22, 2016The tour was exactly as described. We had a wonderful time. The buses arrived on time. This is a great way to see the city.
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JANET, BURLINGTON, WA Posted Jan 31, 2016The tour was good. I took another similar tour with a competitor a year prior to this one and I actually preferred it. This one was a bit more complicated. I didn't like the fact that the different areas were broken up into different buses. To me just having a general all in tour bus works better.
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Christa, Torquay, Saskatchewan, Canada Posted Sep 30, 2015This was an excellent way to see all the city and Muir Woods. For the most part the drivers and guides were great. Our favorite drive was Phillip. He was so much fun and helpful. I think we saw it all!!! My only complaint is that the buses all look the same so it's hard to verify if your bus is coming or if your on the right line.
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With no car in SF, we wanted to purchase a hop on hop off for at least 3 of our 5 day visit. GUIDEYOU.COM was the only site that offered 3 days, and for the price of 2 days. Excellent deal, excellent price, excellent tours. We used every tour route for the 3 days including the Golden Gate Bridge and Sausalito tours. The tour guides were very knowledgeable and entertaining, espeically Luke! Purchasing through Guideyou.com online in advance was easy and much more affordable. Thank you for great memories of SF.
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Denise, Posted Jan 13, 2015We were able to enjoy San Francisco without renting a car. We did all the tours and they were very enjoyable. Drivers were friendly and well informed. Pick ups were on time. Would definitely recommend.
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Susan, Posted Dec 9, 2014Night tour cancelled and we were leaving the next day....so out of pocket that portion. Liked the information and friendly helpfulness of day guides.
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The 3 day upgrade was good. You could do it all in 2 days, but you didn't have to hurry for 3 days. It took the place of using the MUNI for some of the places we wanted to go. The narration was good and if you rode the route again, you would get some more and different stories. Seeing SF from a high ride let you see it better, and open air let you see the tall buildings and further than you would on a closed in bus.
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Larry, Posted Oct 2, 2014My wife and I spent three days riding the Double-Decker Bus. We took every route and departed at a lot of different drop offs. Since we grew up in the city I was more interested in using the bus as a convenience and to get a feel for what the tourists are told. It was perfect for our purposes.
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stacey, Posted Sep 20, 2014Overall we had a really good time on all the tours, but some guides were much more informed with the history and neat things to know rather than simply a bunch of "hints" where to eat or stupid jokes.
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Angela, Posted Aug 15, 2014Excellent. I like the experience of tours with smaller crowds! Thanks, Guide You!
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Aisling, Posted Aug 11, 2014Vewry informative, greatway of getting to know the city, big downside was on my downtown tour the gude continually mentioned tips it seemed almost like one fact 2 mentions of tip and as a result was the only guide of all the tours who i chose not t tip, shuttle back to unin square was very coniveniant at night
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Purchased 3 day pass. Rode all routes including Muir woods and night tour. Excellent tour routes with good stops. Friendly efficient staff. Functional buses. Several times had long wait for bus at hop off hop on stops. Problem at end of day 30 min wait for bus on red line near Coitt in front of Fog City Dinner bus came full driver would not let us on. Had to call office to have them quarentee seats on last bus of day. Liked shuttle from Union square to office. Some disorganization at Union square.
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christine, Posted Aug 2, 2014Five star rating. Best deal ever. Tour guides very knowledgeable and funny.
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Bridgette, Posted Jul 27, 2014Without a doubt, the best. Had a great experience!
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PARRIE, Posted Jul 26, 2014****
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Nancy, Posted Jul 23, 2014It was a wonderful way to see the sights! Very affordable. tour guides were awesome ! Especially Shawna, Spencer and Luca!!!!
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Nancy, Posted Jul 23, 2014It was a wonderful way to see the sights! Very affordable. tour guides were awesome ! Especially Shawna, Spencer and Luca!!!!
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Great tour guide & tour covered all the major tourist spots. Would definitely recommend.
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Lisa, Posted Jun 26, 2014We thought this was a great way to see the city and learn more about it's history and the sites. We loved the option to get on and off wherever we wanted. It was great that there were different tours available too so you could see more of the areas outside the city (Sausalito, Muir Woods, Presidio, etc). We would definitely choose this option again.
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Daniel, Posted Jun 5, 2014Great tours, easy to use hop on, hop off stops, helpful and welcoming staff.
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Allonah, Posted May 22, 2014Would recommend this to anyone going to San Francisco. Tours were great and informative. The night tour with SodaPop Jones was especially fun.
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Aline, Posted May 12, 2014Good tours, great guides!
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Thanks to GuideYou.com for the discount on two tour packages! We had a marvelous trip to San Francisco! We combined the use of the two tours we purchased - one for Muir Woods and Sausilito and then a Four- In- One Hop on Hop off bus package- we got off at Sausilito from the Muir Woids tour and hitched a ride on the second leg of the Sausilito/Presidio loop back across the Golden Gate Bridge into San Francisco. Sometimes not so funny jokes from the tour guides on the double decker buses just seemed to be a part of adding flavor to the whole experience! Thanks again for the extra day and the discounts Guide You! I loved taking pictures from the open air buses!
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Kimberly, Posted Mar 27, 2014This was a great way to see many of the sights of San Francisco and a great value at $46 for 72 hours!!! The drivers/staff/guides were all very knowledgable and helpful. We had a wide range of ages in our group from 21-70 and everyone enjoyed the sights and tour.
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Jody, Posted Mar 25, 2014I took four different buses, and each guide was informative and fun while having their own distinct syle. It was sunny and warm the entire time I was in San Francisco, which made the open top bus experience that much more enjoyable. I found the stops to be convenient to my hotel and major sites of interest. I'd definitely recommend this service!
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Amy, Posted Mar 10, 2014Everything was absolutely wonderful! We took advantage of all 4 tours and cannot complain about anything! We went on a very rainy weekend and they consistently provided ponchos and stood upstairs in the rain with us! Thank you for everything!
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Awesome
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Great. Hope to use next time again. thanks.
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Katie, Posted Dec 4, 2013It was nice having the pass for 3 days so we could do some loops each day and do the ones we needed more time on again later. Good value.
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Elaine, Posted Dec 4, 2013Tour was terrific...except for the wind and cold air!!
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Excellent service, excellent prices, excellent experience
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Great way to see the Bay area. The 3 day pass was just right for us. Your employee at the phone center was very friendly and helpful. Thanks.
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Sandy, Posted Jul 31, 2013Our experience with the Open Top Double-Decker Bus was wonderful. Our group used it all 3 days to do different tours.
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Teresa, Posted Jun 6, 2013tour is nice way to get around san fran and this deal is a great price.
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Bree, Posted May 17, 2013Great tour, would totally do it again! Great deal and very good guides!
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Donald, Posted Apr 30, 2013This tour is a great way to see the city. The guides were informative and very helpful. I would recommend this tour company to anyone.
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LUIS, Posted Apr 21, 2013Great way to see the city and its beautiful surroundings. Can't beat the price an its comfort.
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Ronald, Posted Apr 19, 2013Used bus on Loops. Tour guides gave good descriptions of the areas visited. Confusion over the 9.20 / 9.30 bus on Friday. The mike did not work but was it a tour bus or a shuttle back to Fisherman's Wharf ? Thanks
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Great tour. My 12 year old loved it!
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myron, Posted Apr 2, 2013I must say that the tour was a lot of fun and you learn so much about San Francisco. Tour guides are very knowledgeable of the city and a pleasure to be around. My only drawback would be the hop on hop off. If you jump off at a location you just might have to wait for hours to get back on. Our stop at the Golden Gate Bridge had maybe 30 people hoping to get on due to the fact that they got off for sight seeing and thought they could get back in the next bus which comes about every 30 minutes. Well if that bus is full and no one gets off you must wait until a bus shows up that has empty seats. We wanted to get off in China Town but because the bus was so full we didn't want to risk not being able to get on once we were ready to head back. Great tour and staff but sucks if you really want to hop on and off.
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Ian, Posted Mar 27, 2013Great offer to get round all the sights of San Francisco. Would certainly recommend this offer from GuideYou if you are visiting the City.
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Kristin, Posted Mar 25, 2013It would have been helpful to have a list of the tour times at the time I booked, so that I could have better prepared for departure times. I got lucky, and made it within 5 minutes of departure. It should have been so easy to send me the times via e-mail. The tour operators were helpful when I arrived. It had taken me 2 hours on public transportation to get to the bus stop, so needless to say, I was in a panick. A young man walked me to the storefront where I could exchange my confirmation number for a pass. I was not prepared for my double decker bus to be only one level, and open air! I was not dressed for 45 degrees in a convertible! Going across the Golden Gate Bridge in these conditions (and total fog) felt like driving through an ice storm. All in all, the tours were helpful to get the lay of the land for the weekend when my husband and I had more time. Sadly, I was only able to take 1 and 1/2 tours rather than the 3 or 4 I had hoped for, as transportation to Burlingame took so much longer than expected on the BART and trolley. I was too cold to take pictures!Response from the GuideYou.com TeamThank you for your review. Your point about needing a jacket is a good one, the Bridge is often foggy and San Francisco has many microclimates with an average temperature of about 64 degrees.
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Anne-Edma, Posted Feb 27, 2013Amazing staff, they are all super nice and hilarious. 4 great tour, definitely worth every penny. For anyone who's going to San Francisco for the first time, it's a must. You get to see all the main attractions of the city and then you can decide whether you wanna stop there and visit them on your own. Super super useful. You haveeee to get it.
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was awesome, except for the time we wait in each stop for he next bus!
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A great sightseeing tour bus. You will visit almost all the places San Francisco has to offer.
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Clayton, Posted Dec 30, 2012The tour definitely works for San Fran as there are plenty of stops along the way to accommodate your different sight seeing views. I would have liked if the frequency of the buses coming through a number of stops was a little better (Full House houses) as you would take 20min max to look around the area then have to wait 40min for the next bus. Having said that, it may be different in summer as we were travelling in winter and the numbers may be less. Not a big issue in the scheme of things. Warning: dont have a few drinks before the Night Tour in Winter.. our bladders were busting after an hour and they have a "no stop" policy so there was a moment where we thought the rest of the bus would get an unwelcome sight. Much thanks to the tour operator who let us off and it was then a dash to find a nearby toilet.. (take this comment as tongue-in-cheek, but still a valid warning).. great experience and definitely value for money
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Sharlean, Posted Dec 30, 2012The hop on hop off bus tour was great. We stayed at a hotel blocks from union square. We were able to catch the bus and transfer when needed from that location. We went the first week of December and the weather was great. We really enjoyed the ride over the Golden Gate Bridge. It is very windy but worth it. We got off at the Golden Gate Bridge, golden gate park, union square and fishermans wharf. The buses ran onetime for the most part. The most we waited for a bus was an extra 10 min. All the tour guides were knowledgeable, interactive and friendly.
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David, Posted Dec 17, 2012Had a great time seeing the city. All the tour guides were excellent! I would recommend to all!
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EMMA, Posted Nov 5, 2012Fantastic tour - great way to see all the highlights, particularly if you have a limited amount of time in the city as I did. I took all 4 city loops and felt I had a really good overview of the city as a result. Plus, you can hop on and off when you like. 3 out of my 4 tour guides were excellent too - particularly cheerful and funny as well as knowledgable about San Francisco. The fourth one was fine - not bad, but it was always going to be hard to match the other three. I think it was very good value for money and would recommend it if you want to see all corners of the city, and especially brilliant for those who only have a few days in the city and want to see as much as possible! Buses were reliable in turning up on time, although on one occasion I got caught out as the bus seemed to have left a few minutes early - be sure to get to the stop at least 10 mins before so you don't get caught out too!
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Carol, Posted Nov 5, 2012Overall, our experience was great--the tour guides were good in general; we enjoyed all the tours included in the pass. The Golden Gate Bridge tour was really good, since there was no fog and we could see the bridge! We also really enjoyed the Golden Gate Park tour--never had been there before and the tour guide was very helpful with tips to see the park and the museums there. The hop on, hop off feature is great, allowing us to get around the city but also to explore further specific sights. Some inconvenience/confusion in some areas about when and where we could get off--we completely missed getting off at Palace of Fine Arts because we didn't realize that there wasn't a stop on the way back from the Bridge tour. All in all, though, a big thumbs up!
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For the price we pay value for money especially with 72hrs passes. Highly recommended to friends. We have a wonderful tour with your company especially STEVE who's took us to Golden Gate Bridge and city tour Steve, both of them give us so much information. Plan to go back next year to celebrate our wedding annverisary, definitely will use back your company.
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We really enjoyed the tours and the information we received from them. We would definately recommend this tour to others. Thanks for the experience!
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We purchased the 72hr pass on line, before our trip to San Francisco. During our three day visit, we took all four loops as well as used the buses for transportation around the city. It was a great value and the tours were all excellent. I highly recommend this company. Donald, Ottawa, Canada
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Overall, this was an excellent way to see the city. I have been to San Fran multiple times but never have enough time to see a lot. The weather was nice, the guides were very informative.
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SIVAKUMAR, Posted Sep 13, 2012**** GREAT TRIP **** HIGHLY RECOMMENDED **** Were able to take use only for 1 day. Not able to take one of the tour "GoldenGate Bridge & Sausalito" tour because of the traffic & delay the tour got cancelled in the evening becuase of LABOR DAY So the TOUR COMPANY gave us an option of 2 FREE tickets for "WAX MUSEUM" OR "RIPLEY's Believe it or Not". We took and Ripley's and was worth.
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Gary, Posted Aug 28, 2012Great deal! We had a wonderful time. It is a fun way to get around in San Fransisco. We have been to Sf many times but with this tour we discovered and learned new things we didn't know before. We highly recommend this tour.
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We thoroughly enjoyed your tours. Your guides were very good, had great senses of humor and provided us with some very interesting and useful information about San Franisco during our time with them- a grat way to get the big picture of your city.
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Laura, Posted Aug 1, 2012I enjoyed the Bus tours. It was convenient to be able to get off and explore if that is what I wanted or to stay on the bus and not have to worry about walking around since my husband has a problem walking. I also enjoyed hearing about the different areas we visited.
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JUDITH, Posted Dec 31, 2011We had a great time. Best way to see San Francisco for us any way.
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Gerlinde, Posted Dec 29, 2011especially the lady, who drove us to Ausalito and back was great!
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Fed, Posted Dec 3, 2011We took two tours - the downtown route and the Golden Gate tour. They were both interesting, and we had a good time. On the first tour, however, the guide had a thick accent that made him occasionally difficult to understand. On the second, the guide sounded slightly arrogant and gave us too many personal anecdotes - especially about himself and his girlfriends.
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Fritz, Posted Nov 6, 2011We enjopyed the bus tour. Gave us a snapshot of more to do and see in the beautiful city. Commentry was informative and humurous.
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Grace, Posted Oct 25, 2011Great tour, had to wait longer than expected for bus--but overall we had great views!
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JANICE, Posted Oct 24, 2011
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JOANNA, Posted Sep 19, 2011Nice trip, interesting route, funny guide, convinient stops on the way
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Robert, Posted Sep 19, 2011Tours were interesting and informative. Spouse was supposed to be avoiding the sun so rode mostly inside the buses, but was much more interesting and made more sense to ride on top -- as we did in the late evening hours when the sun was not high in the sky -- and then most of the narrative comments by the guide made more sense because you have to look up to catch many of the points of interest. Of course the top of the buses always fill up first, so space is sometimes limited to downstairs only and sometimes standing room only during rush hours. Staff was very pleasant and helped with getting from point to point after the tour.
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Marjorie, Posted Sep 12, 2011Our family took the hop on hop off 4 in 1 All Loops tour and thought it was a good buy for the money. The tour guides were very knowledgeable and the schedules were convenient. What we also liked was the fact that we could begin the tours on one afternoon and could finish them the next day.
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Claudine, Posted Sep 7, 2011I appreciated very much the tours I took with you. I had a very short stay in San Fran and with tourinng with you gave me the chance to see a lot of the town I could not have seen on my own.
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Daniel, Posted Aug 31, 2011
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Jean Louis, Posted Aug 28, 2011
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Jim, Posted Aug 15, 2011My wife and really enjoyed the 4-in-1 Tour package. We've visited San Francisco many times and have seen most of the places on the tour. However, this was the first time I really had a chance to enjoy it without driving. What a great view from the double-decker bus and the tour guide information and guide was a great touch. I've already passed on to our family and friends our recommendation to purchase your tour. Good Job! A totally satisfied customer, Mr. Jim Pizano
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Thomas, Posted Aug 13, 2011Great experience. Well worth the money. But, tour guides varied widely in quality. If you get a bad guide, get off the bus and pick the next one. Not enough buses run the Golden Gate park tour so lines are long and you might not get on. By far the best way to get to walk the Golden Gate Bridge. Get off on one side and pick it up on the other.
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Donna, Posted Aug 8, 2011A very disappointing tour. I will not do again. Besides finding the location, realizing I had to take different buses to different tours, the 'tour guide' kept pitching that we needed to tip him and the driver (not once, not twice, but several times during the short time we were on the bus). Not a good experience at all.
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Dana, Posted Aug 4, 2011Fabulous tour with amazing guides that were funny and extremely knowledgable! I have already written on trip advisor about this tour giving it 5 stars all the way. This was the perfect way to explore San Fran; I would not want to do it any other way!
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joanne, Posted Aug 1, 2011Bought the 4-in-1 tour for our brief stay in the area. Great tour for little money! Tour operators were well informed, polite, and courteous. It's best way to see all San Francisco has to offer and you do it at your own pace!